After Sales

This starts once the machine is signed off by the client. During and after warranty, when the machine stops our top priority is to get it running again with minimum disruption of production.

Spare Parts

Identifying the problem is one thing but when a spare part is required you need it fast! Rapid processing of spares enquiries and orders together with overnight shipping of parts (if they are in stock) by UPS Express (optional) equate to maximum machine uptime.


Downtime and outdated technology costs money. This is why we provide intelligent retrofitting and conversion solutions as well as complete overhauls of existing systems in addition to our hotline, on-site service, and maintenance and revision agreements. Read more about our service on


If you are planning a new production line in your core shop or wish to modify an existing plant, contact us. We will be happy to help you realise this complex process with our excellent engineering services. Read more about engineering on


If a solution does not exist, we create it! Laempe + Sims research and process development department is our think tank. It is supported by the company's own technology centre. In addition to using this unique facility for our internal needs, we are also happy to use it to provide support to our customers. Read more about innovation on

The story behind our company